1. Acceptance of these Terms
Welcome to eSupply Canada.
These Website Terms of Use ("Terms") govern your access to and use of the eSupply Canada website, including all pages, content, customer portals, online tools, e-commerce functionality, and related services made available through www.esupplycanada.ca and any affiliated websites operated by eSupply Canada Ltd. ("eSupply Canada", "we", "our", or "us").
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must discontinue use of the website.
2. About eSupply Canada
eSupply Canada is an Indigenous-owned Canadian procurement and e-commerce company providing office supplies, furniture, industrial products, janitorial supplies, technology products, safety products, print solutions, and related business services throughout Canada.
The website is intended to provide information regarding our products, services, procurement capabilities, affiliate platform, and other business offerings.
Nothing on this website constitutes legal, financial, procurement, or professional advice.
3. Changes to these Terms
We may update these Terms from time to time.
The updated version will be posted on this website together with the revised effective date.
Your continued use of the website after changes become effective constitutes acceptance of the revised Terms.
4. Permitted Use
You may use this website solely for lawful purposes including:
- browsing products;
- obtaining quotations;
- placing orders;
- accessing customer accounts;
- submitting procurement inquiries;
- learning about our products and services;
- communicating with eSupply Canada.
You agree not to use this website for any unlawful or unauthorized purpose.
5. Prohibited Activities
You agree not to:
- violate any applicable law;
- interfere with website security;
- gain unauthorized access to our systems;
- introduce malware, viruses, ransomware, or malicious code;
- scrape, harvest, or copy website content using automated tools without our written permission;
- overload or disrupt website operations;
- impersonate another person or organization;
- submit false information;
- attempt to reverse engineer any software used on the website;
- use the website to infringe the intellectual property rights of others.
We reserve the right to suspend or terminate access where we reasonably believe these Terms have been violated.
6. Customer Accounts
Certain features require creation of a customer account.
You are responsible for:
- maintaining accurate account information;
- protecting your password;
- restricting access to your account;
- notifying us promptly of unauthorized account activity.
You remain responsible for activities occurring through your account unless caused by unauthorized access resulting from our failure to implement reasonable security measures.
7. Website Availability
We strive to keep our website available and operating reliably.
However, we do not guarantee uninterrupted access.
The website may be temporarily unavailable because of:
- scheduled maintenance;
- software updates;
- cybersecurity incidents;
- telecommunications failures;
- third-party outages;
- circumstances beyond our reasonable control.
We reserve the right to modify, suspend, or discontinue any feature of the website without prior notice.
8. Product Information
We make reasonable efforts to ensure product descriptions, photographs, pricing, specifications, compatibility information, and availability are accurate.
However:
- manufacturers may change specifications without notice;
- colours may differ depending on display settings;
- packaging may vary;
- products may be discontinued;
- pricing may change;
- information may occasionally contain errors.
Website content is provided for general informational purposes only.
The purchase of products remains subject to our Terms and Conditions of Sale.
9. Intellectual Property
All content on this website, including:
- the eSupply Canada name;
- logos;
- trademarks;
- graphics;
- text;
- photographs;
- videos;
- software;
- databases;
- website design;
- downloadable materials;
- catalogues;
- product categorization;
- marketing materials;
is owned by eSupply Canada or its licensors and is protected by Canadian and international intellectual property laws.
Nothing contained on this website grants any licence or ownership interest in any intellectual property.
You may view, download, or print website content solely for your own internal business use.
You may not reproduce, distribute, publish, modify, create derivative works from, or commercially exploit website content without our prior written consent.
10. Third-Party Content
Our website may include links to third-party websites, manufacturers, suppliers, payment processors, logistics providers, social media platforms, or other external resources.
These third parties operate independently of eSupply Canada.
We are not responsible for:
- third-party content;
- third-party websites;
- third-party products;
- third-party privacy practices;
- third-party security.
Accessing third-party websites is at your own risk.
11. User Submissions
If you submit comments, feedback, suggestions, testimonials, reviews, ideas, or other content through our website, you grant eSupply Canada a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, modify, and display that content for business purposes, subject to applicable privacy laws.
You represent that any content you submit:
- is accurate;
- does not violate applicable law;
- does not infringe the rights of others;
- is not defamatory, abusive, or unlawful.
We reserve the right to remove user-submitted content at our discretion.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
By using the website, you acknowledge that personal information may be collected, used, and disclosed in accordance with that Privacy Policy.
13. Disclaimer
The information provided on this website is made available on an "as is" and "as available" basis.
While we make reasonable efforts to maintain accurate information, we do not guarantee that:
- the website will always be available;
- website content is complete;
- information is error-free;
- information is current;
- the website is free from viruses or other harmful components.
To the fullest extent permitted by law, eSupply Canada disclaims all warranties and conditions except those that cannot legally be excluded.
14. Limitation of Liability
To the fullest extent permitted by applicable law, eSupply Canada shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to the use of this website.
Nothing in these Terms limits liability that cannot legally be excluded under applicable law.
15. Artificial Intelligence
Certain website features may incorporate artificial intelligence or automated technologies to improve search functionality, customer service, content recommendations, or operational efficiency.
AI-generated information is provided for general informational purposes only and should not be relied upon as professional advice or as a substitute for verifying product specifications, pricing, availability, or procurement requirements.
eSupply Canada reserves the right to modify or discontinue AI-enabled features at any time.
16. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Subject to applicable law, the parties attorn to the exclusive jurisdiction of the courts of Ontario.
17. Contact Us
Questions regarding these Website Terms of Use may be directed to:
eSupply Canada Ltd.
985 French Bay Road
Saugeen First Nation, Ontario N0H 2L0
Telephone: (866) 559-2233
Email: info@esupplycanada.ca